Show Control System: Display Studio, when adjusting volume using the volume widget, it keeps reverting to 0
Potential Symptoms
- Using the volume widget in Display Studio, when the volume it adjusted it will hold for a moment, then snap back to zero.
Environment
- Product: DMP-8000; VNet; Show Control
- Component: Display Studio Volume Widget
- Control System: Show Control
Cause
- Audio is not enabled on the DMP-8000 player.
Resolution
- See DMP: How do I enable audio in the DMP HTML web user interface? to enable the audio output on the DMP-8000.
- On some newer versions this may require technical support to change. If the above KB doesn't help please reach out to support
KB ID: DD4197994
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