Daktronics

SmartLink: How do I setup the SmartLink Monitor App?

Topic

  • How do I setup the SmartLink Monitor App?
  • How do I configure the SmartLink Monitor App?
  • How do I setup the SmartLink Monitor App for Windows?

Environment

  • Product: DB-4200
  • Components: SmartLink
  • Control System:

Steps

  1.  Click on the SmartLink Monitor App.
    smartlink mon.jpg
  2. Click on Settings.
  3. Change Serial Communication settings and Relay settings as shown below:
    • If COM5 is not an option, check in Windows Device Manager to see if there is a port that is labeled "MOXA USB Serial Port."
  4. Click the Network Monitors heading to expand it.
  5. Configure the Network Monitors with settings shown below while being aware of the following:
    • The "Ping" boxes are blank in the example shown.  When configuring the Network Monitors, the IP address used to fill in the blank should match the IP in use on that actual piece of equipment.
      • For example, if the player computer onsite is set to 192.168.0.50; you would enter 192.168.0.50 in the Ping box for the player monitor.
    • The IP address used for ISP Equipment should be an IP address or website that is external to the location and one that will not change; public DNS servers that respond to ping (ex. 4.2.2.1, 4.2.2.2, 8.8.4.4, 8.8.8.8) are common to use.
    • If no webcam is in use onsite it should be removed from the network monitors (by clicking the X in the left corner of it) to prevent unnecessary power cycles.
      monitor monitors.jpg
  6. Close the SmartLink Monitor App to save changes.
  7. Re-open the SmartLink Monitor App by opening the Windows Start Menu, click All Programs, click the Startup folder, and then click the SmartLink Monitor.

KB ID: DD3951843

DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.