Unable to communicate with display via dial-up communication, phone number formatted incorrectly
Potential Symptoms
- Receiving "Connect Failed" in Venus when trying to communicate with display via 56k Dial-up modem.
- Cannot connect to the 56K modem even though phone number has been verified as correct.
Environment
- Venus 1500 v4.19.2
- 56k Dial-up modem
Cause
- Phone number in display configuration contains dashes.
- Example: 555-123-4567
Resolution
- Remove dashes from phone number listed in display configuration.
- Example: 5551234567
KB ID: DD3157323
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