DMP-8000 Content Pauses on the Last Frame then Continues to Play

Potential Symptoms

  • Content will play normally until the last frame, which will hold for a few seconds, and then continue to play.
  • Content may play choppy all the way thru.

Environment

  • DMP-8000 Version 6.4.1
  • Show Control
  • .AVI File with XVID Codec (including standard content included with system)

Cause

  • DMP-8000 software is incorrectly sensing the duration of the .AVI File

Resolution

  • Run all .AVI Content with XVID Codec through the FFMPEG File Converter to convert the .AVI's to .MP4 files.
  • Edit script buttons on Show Control to point to the MP4 file instead of the .AVI

KB ID: DD3122484


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