Message Center using Gen. 2 Serial Radio is unable to connect to display, Loopback passes through server radio but Radio Config is unable to poll the server radio

Potential Symptoms

  • Cannot communicate with the display.
  • Loopback fails through the client radio but passes through the server radio.
  • Client radio has no signal strength LEDs lit and IN Range is not lit.

Radio Config Utility (RCU) symptom - How to use the Radio Config  Utility (RCU), DD2605825

  • Unable to poll server radio.

Environment

  • Galaxy
  • Gen. 2 Serial Radio

Cause

  • Hardware failure within the system.

Resolution

  • Contact Daktronics technical support for assistance and verification.

KB ID: DD2958821


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