SD Data Converter isn't transmitting signal to modules and the sign is blank

Potential Symptoms

  • Sign is blank after installing new data converter.
  • Modules have a flashing 1 on the 7 segment LED indicator.

Environment

  • Vanguard Display
  • VFC-3000 Controller
  • SD Data Converter (Smart Driver)
  • 0A-1253-1503 Module

Cause

  • It appears to be a baud rate issue.
  • Data converter isn't transmitting signal to the modules.

Resolution

  • Reconfigure Module baud rate setting.
  1. Connect the data converter inline with the sign and the controller.
  2. Ensure everything has power and is turned on.
  3. Log into the controller and navigate to the following menus.
    1. Configuration.
    2. System Configuration.
    3. Configure Options.
    4. Special features. 
    5. Module baud Rate.
  4. Change the module baud rate to 800K.
  5. Change the baud rate to Default. If that doesn't work, then try 100K.
  6. Sent a message or run a test pattern on the sign to confirm it is playing correctly.

KB ID: DD2832816


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.