Show Control System, Venus 1500: Can not download the license file attachment, getting warning, this attachment must be saved to disk

Potential Symptoms

  • Can not save the license file attachment from the from email.
  • When right clicking on the attachment, getting the following message "This Attachment must be saved to disk"

Environment

  • Windows XP, Vista or 7 computer
  • Customer Email using Exchange 2000 Server for web based email.

Cause

  • Microsoft Exchange 2000 Server, Service Pack 2 now prevents the down load of certain file types.

Resolution

KB ID: DD2704559


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