Receiving Companion Finder message about Windows Updates.
Potential Symptoms
- Receiving Companion Finder message:
- Warning: You have not run Windows Updates in a while (X Days).
- Warning: You have not run Windows Updates.
Environment
- Venus 1500 v4
Cause
- Windows updates have not been ran or Windows is out of date.
Resolution
- Run full Windows Updates before installing Venus 1500 v4 for best performance.
Windows XP
- Launch Windows Internet Explorer.
- Click Tools and choose Windows Updates or go to http://windowsupdate.microsoft.com.
- You may be prompted to install ActiveX and/or Microsoft Update, install both if prompted.
- Click Express (Recommended).
- Once listed updates are shown, click Install Updates.
- You may have to restart your computer for updates to apply.
- You may need to repeat the update steps several times as some updates cannot be downloaded and installed until certain ones, so it is important to repeat the steps until all updates are applied.
- Once updates and computer restart is complete, try the Venus 1500 v4 software again.
Windows Vista
- Go to http://windows.microsoft.com/en-us/windows-vista/install-windows-updates to learn how to install Windows Vista Updates.
Windows 7
- Go to http://windows.microsoft.com/en-us/windows7/install-windows-updates to learn how to install Windows 7 Updates.
Windows 8
Go to http://windows.microsoft.com/en-us/windows-8/windows-update#1TC=t1 to learn how to install Windows 7 Updates.KB ID: DD2608256
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