When applying Venus 1500 registration, receive error 'Sentinel RMS Development Kit- Error 143'

Potential Symptoms

  • Venus 1500 will not open, it gives errorĀ "No endpoint listening ..." then displays a username and password screen. When entering the default username and password receive error that login failed.
  • When applying Venus 1500 registration, receive the following error(s) in the following order after clicking Ok:
    • Sentinel RMS Development Kit: Error [143]: Failure in accessing the license file.
      201c.jpg
    • Registration of Venus 1500 was not successful. Adding the license failed
      202c.jpg
    • Sentinel RMS Development Kit: Error [37]: Duration of Trial License of Venus1500 v4.0 is exhausted.
      203c.jpg

Environment

  • Product Family: Software
  • Product:
  • Component:
  • Control System: Venus 1500 V4

Cause

  • License/registration was corrupted.

Resolution

KB ID: DD2542376


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