When launching Content Studio and going to the Orange V Application menu and selecting open nothing happens and content studio locks up

Potential Symptoms

When launching Content Studio and going to the Orange V Application menu and selecting open nothing happens and content studio locks up

Environment

  • Venus 1500 (4.17)
  • Scheduling
  • Windows XP
  • M3

Cause

There is a issue with the Microsoft .NET Framework 3.5 SP1 that freezes or locks up the User Interface and doesn't allow it to load properly.

Resolution

Run a repair on Microsoft .NET Framework 3.5 SP1.
  1. Follow DD2078587 on how to perform a repair.

KB ID: DD2337409


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