Daktronics

Text within the Venus 1500 v4 software and/or Content Studio is replaced by unreadable boxes, squares

Potential Symptoms

  • Text on the hub is missing and shows little boxes and/or squares where it should say "home, content & schedule,".
  • Display List replaced by little boxes or squares.
  • Application Menu replaced by little boxes or squares.
  • The font list in Content Studio is replaced by little boxes or squares.
  • Username and Password prompt text is replaced by little boxes or squares.
    • venus1500PW Prompt.png

Environment

  • Venus 1500 Version 4.17
  • Windows XP
  • Microsoft .NET Framework 3.5 SP1

Cause

  • The Segoe UI and/or Verdana font is unable to load correctly.
  • The font may be corrupt or missing

Resolution

KB ID: DD2286050

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DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

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