Daktronics

How do I find an unknown IP using Wireshark software?

Potential Symptoms

  • How do I find a VIP or DMP using Wireshark software?
  • How do I find a devices IP address when it is not known?
  • How do I find a DI-6000 or VP-6000 using Wireshark software?

Environment

  • Product Family: Video, Control System, Message Displays
  • Product: VIP-4060/ VIP-5060, DMP-8000, DI-6000, VP-6000
  • Component:
  • Control System:

Resolution

  1. Install Wireshark software on the laptop that will be used to find the Daktronics player or video processor device.
  2. Connect the Player or Video Processor directly to the laptop using an Ethernet cable.
  3. Power down the player/processor. (ie: DMP, VIP, DI-6x00, VP-6000)
  4. Open Wireshark and select the network adaptor that will be used to connect to the device from the area shown below (both the old and new versions are shown).
    wiresharks.PNGwireshark new.jpg
    • If no adapters are listed, WinPcap may not have been installed and will need to reinstall WireShark.
  5. Click the "Start" button located above the network adapter list or select Start under the "Capture" menu.
  6. A monitor window will appear that will show network traffic (it may be blank until powering on the device).
  7. Power on the DMP, VIP, or 6000 series device (the monitor window should start to show network traffic).
  8. Click the "Statistics" tab from the menu across the top.
  9. Click the End points option from the drop down.
  10. Click the "IPv4" or "IPv6" tab depending on device.
    • Any IP addresses detected on devices (including your laptop) will be listed under the "Address" column. 
  11. Make note of the IP shown that is not your laptop.
  12. Adjust laptop IP address, if necessary, to match the first three octets of the discovered device. (ex. 192.168.0.101 and 192.168.0.102 will communicate as the first three sets match.)
  13. Connect to the device using IP address that was previously noted.

KB ID: DD2080920

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