How do I connect to a Galaxy display using an IP address?

Potential Symptoms

  • Connect to a Galaxy display using an IP address

Environment

  • Product Family: Message Displays
  • Product: Galaxy 
  • Component: Ethernet communication
  • Control System:

Resolution

  1. Connect a straight through CAT5E cable to the laptop's Ethernet port.
  2. Connect the other end of CAT5E cable to the surge card, or directly to the Controller's Ethernet port in the sign.
  3. Change your laptops IP address to 172.16.192.20 this will be in range of the signs IP address (172.16.192.25).
  4. Establish a connection using Venus 1500, M2Config, or ping the IP address using your command prompt (CMD) on your computer.

KB ID: DD2033769


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