Daktronics

Venus 1500: How do I determine what IP address to use for display configuration

Potential Symptoms

  • How do I find the IP Address of a Galaxy display when configuring display in Venus 1500?
  • IP address of the Galaxy display is unknown, how do I determine what it is to enter into the Venus to detect my display?

Environment

  • Product: Galaxy or GalaxyPro, AF-31xx, AF-3200, AF-3220, AF-3400, AF-3500, AF-3550, AF-3700, M2 or M3 controlled displays
  • Component: New Computer, New install of Venus 1500, or First time display configuration in Venus 1500
  • Control System: Venus 1500 v3 or v4

Resolution

Option #1: If Venus was previously used with another computer and you are installing it on a new computer and the old computer is still accessible: 

Option #2: If old computer is not operable, if using a new copy of Venus v4, or if setting up a new display:
  1. Turn the breaker off for the display for 30 seconds.
  2. Turn the breaker back on (Make sure someone is watching the display).
  3. The display will show the IP address during its boot sequence.
    • On some displays, the IP address will be listed with (ETH:) preceding it but will be in the format xxx.xxx.xxx.xxx.
  4. Enter this IP address into the software.

Note:  If using a direct connection between communication equipment and the computer (not connected to any network equipment), display IP address may still have the default IP address configured on it during manufacturing.

KB ID: DD1994072

DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.