Venus 1500 V4 software appears to be locked up; Cause Unknown

Potential Symptoms

  • Venus 1500 V 4 appears to be locked up.
  • Not able to close the Venus 1500 V4 software.
  • Not able to switch between the Home, Content, or Schedule tabs in the software.

Environment

  • Product Family: Software
  • Product: Venus 1500 v4
  • Component:
  • Control System: Venus 1500

Cause

  • Software is locked up.

Resolution

  • Close Venus 1500 by rebooting your computer or use task manager to End Task on Venus 1500 software.

KB ID: DD1991791


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