Vanguard; Portion of display blank; VFC-generated TT is using incorrect wiring layout
Potential Symptoms
- Portion of Vanguard display is blank
- Wiring Layout is set to Bays, but was configured after setting the pixel height and width
Environment
- Product: VF-2020; Gen 4 Vanguard Display, Gen 5 Vanguard Display
- Component: VFC
- Control System:
Cause
The automatically generated Translation Table is using the incorrect wiring layout.
Resolution
- Reset VFC to factory defaults.
- Log in to Sign 1.
- Select Configuration.
- Select System.
- Select Required.
- Arrow down and select Wiring Layout.
- Select Bays.
- Cancel back to the log in screen and select Shared.
- Select Reset.
- Select Reboot and wait for VFC to boot back up.
- Load the System Backup, if available, otherwise configure controller per Site Config.
- Run test patterns/content and verify physical display is playing content correctly.
KB ID: 000029119
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