Display studio: Content continuously loops when a button is played, zone is set to continuously loop

Potential Symptoms

  • Content continuously loops when a button is played.

Environment

  • Product: Display Studio
  • Components: 
  • Control System: Show Control System (SCS), Display Studio

Cause

  • DMP-8000 zones default to continuously looping when a button is played.

Resolution

  1. There are 2 resolutions for this issue.
    1. Create an unloop button for the zone that the content is playing on.
      1. Note: if creating an unloop button we will also want to create a loop button for that zone as well so that we can set back to the default setting that other buttons were created on.
    2. Create a blank display button specifically for the zone that the content is playing on.

KB ID: 000028388


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