Venus Displays: How do I reset my display in Venus Control Suite

Topic

  • How do I reset my display in Venus Control Suite?
  • What steps to take to restart my display in VCS?
  • Can I reboot my display in VCS?

Environment

  • Product: Venus Control Suite
  • Component: Venus Pro Ad Grid, Venus Pro Playlist, Venus Prime
  • Control System: Venus Control Suite Local 

Steps

Reboot devices via Displays App

  1. Log on to Venus Control Suite and select the Displays App. 
  2. On the Displays page, select your display.
  3. Click on the power reboot button. This will open a window with a list of associated devices.  
  4. Pick the device(s) and choose reboot. 

Screenshot 2024-08-26 094214.png

Legacy method/ local systems

  1. Go to the Venus login page and enter your credentials.
  2. From the Venus Launchpad, click on the "Venus" app. 
  3. Click the three-bar icon in the upper left and select "Displays" from the left menu.
  4. Click "Troubleshooting" from the sub-menu.
  5. Click "Reset Display."

VCSRESETDISPLAY.jpg

KB ID: 000028323


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.