Scoreboard Feed Into Sport App Is Not Working

Topic

  • Scoreboard Feed Into Sport App Is Not Working

If your Live Book issue does not seem to match what is described below, please refer to Live Book Troubleshooting Hub  for additional examples and scenarios of common issues.

Environment

  • Product: Live Book, SportApp
  • Components: Scoreboard Feed
  • Control System: AJT Systems a Division of Daktronics

Steps

  1. Does the Sport App say "Data OK" at the bottom of the app?
    • If Yes: Make sure source from feed turned on. If issue persists, contact Daktronics.
    • If No: Proceed to Step 2.
  2. Is the correct scoreboard feed selected in the Sport App Settings Window?
    • If No: Select the correct feed/settings
    • If Yes: Proceed to Step 3.
  3. Can the feed be monitored with TeraTerm (TCP/Serial) or Data Monitor (UDP)?
  4. Contact Daktronics for further assistance with troubleshooting.

KB ID: 000025209


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