Horse Racing: Interface Program clearing after the 4th race. Clear IE cache and disable IPV6.

Potential Symptoms

The Daktronics Horse Racing Interface Program will clear after the 4th race.

Environment

Daktronics Horse Racing Interface Program.
IE browser and windows 7 Pro used on the horse racing program computer.

This product is support only thru April 2023  See: Discontinued Products Resources
For alternate solutions, please contact professional services  https://www.daktronics.com/en-us/markets/sports/services

 

Cause

Unknown.

Resolution

Clear IE browser cache and disable IPV6 on the stats, DSTI, SCS, and the judges desktop computers.

KB ID: 000025166


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