VIP switching from DVI to test pattern on its own, Failed door switch
Potential Symptoms
- VIP will switch from DVI input to test pattern without setting it there.
- Display will play content for a couple of minutes and then go blank.
- "Control Enclosure Open" event on VIP in IDM.
- VIP changing randomly to non-external display mode.
Environment
- Product: DB-1000, DB-2000, DB-3000, DB-4000, DB-4100, DB-4200, DB-5000, DB-6000, DB-6400, DXB-0100, BLD-0100
- Component: Door Switch
- Control System: VIP, VLink
Cause
- Door switches not working properly.
Resolution
- Repair or replace door switches for the enclosure.
KB ID: 000010219
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