Display Studio Status Error red, when trying to play newly created button
Potential Symptoms
- Old content will run, but newly created content & buttons will not play and will not show in the queue.
- Status indicator turns from green to red, then back to green and content does not play.
- No other errors present in Display Studio.
- Normal communication to controller from Display Studio.
- Show Control System: Display Studio Status Errors
Environment
- Product: AF-3550, AF-3500, AF-3700, SS, SSL, M3 or VLink 1500 based controller
- Component:
- Control System: Display Studio (SCS)
Cause
- Newly created messages have not been sent over via M3 File Manager.
Resolution
- After creating new content and saving via Content Studio, send the content over to the controller via the M3 File Manager plugin in the lower left-hand corner of the main Display Studio software (note: content already on the display will appear in grey, while content that hasn't been sent over will be in white).
KB ID: 000007871
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