Daktronics

Diagnostics: How do I log into System Health?

Topic

  • How do I log into System Health?
  • How do I sign in to System Health?

Environment

  • Product: System Health, display diagnostics
  • Components: System Health PLUS, System Health PREMIER
  • Control System: Venus Control Suite

Steps

  1. System Health is an app within Venus Control Suite.  To access System Health, first log into Venus Control Suite following Venus Accounts: How do I log in to Venus Control Suite?
  2. Select the Displays app. (Admin permissions required) 
  3. Select the display.
  4. Click View Diagnostics

Screenshot 2024-07-22 130004.png  

Note:  If the View Diagnostics button is not available to you, System Health has either not been purchased or not yet been activated in your Venus Control Suite account.  Please contact Daktronics at 1-800-DAKTRONICS (1-800-325-8766) for assistance.

Venus Monitoring: How do I get a live view or status of my display?

Legacy method for local environments
  1. System Health is an app within Venus Control Suite.  To access System Health, first log into Venus Control Suite following Venus Accounts: How do I log in to Venus Control Suite?
  2. From the left side menu, click on Displays.
  3. Select the display you wish to view System Health for.
  4. Click Troubleshooting.
  5. Under Display Troubleshooting, click View Diagnostics.

2020-06-03_9-30-06.jpg

 

 

KB ID: 000004886

DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.