Daktronics

All Sport Pro: How do I reconnect an iPad to All Sport Pro

Topic

  • How do I change my iPad back after I accidentally synced it to my personal apple account?

Environment

  • Product: All Sport Pro
  • Components: Daktronics-provided iPad
  • Control System: All Sport Pro Suite
AllSportPro-Logo_Blue_400Square.png

Steps

With the release of All Sport Pro software and equipment we have provided an optional iPad tablet for remotely controlling game stats and clock. Since this is a consumer electronic device there's a very good chance that the customer using this may be tempted to or even unwittingly provide credentials and in doing so, load the device with their personal apps, settings, and data. if this occurs or there seems to be a problem with the tablet not communicating well with the All Sport software you could do the following to reset the device:
 

  1. Follow the Apple Support instructions for resetting the iPad to factory standards.
  2. Follow all startup prompts for getting into the device Refusing any attempts to log into an apple account by clicking not now, or no.
  3. Once you are in the home screen, ensure you are connected to the same Wi-Fi network as your show control computer/all sport pro server machine.
  4. Log into the All Sport Pro webpage using safari and going to address. 
  5. It may prompt you for a username and password, the default username & password (if these do not work, you can try and retrieve the username and password from the All Sport Pro software by checking stored passwords on google chrome).

KB ID: 000004602

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