Committed to Contractor Success
Extending Value Beyond the Product
Daktronics is your trusted partner, committed to delivering the most cutting-edge, reliable products and services to the Intelligent Transportation System (ITS) industry.
For decades, Daktronics has led the way in dynamic message sign (DMS) product development. We design, engineer, manufacture and deliver innovative technology to fit any ITS application. We offer industry-critical reliability, legibility and serviceability.
Daktronics does more than just manufacture outstanding dynamic message signs. We have an intense focus on reliability, ease-of-use and simple maintenance, meeting industry standards and working with contractors to ensure everything runs smoothly, from order to operation.
35+
years of transportation industry experience
65,000+
transportation displays installed world wide
22,000+
DMS displays shipped to DOTs
Our K.O.S.T. method makes us the only DMS partner that saves you time and money during the entire installation process.
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KNOWLEDGE
KNOWLEDGEWorking with an inexperienced manufacturer or supplier can impact your bottom line, resulting in delayed submittal approvals, extra time on site, missed deadlines and liquidated damages. When you partner with Daktronics, you are backed by the industry’s most experienced and knowledgeable DMS provider in the industry. You can be confident that you will meet your deadlines as you install the most trusted, reliable displays.
Industry Experts
Daktronics is involved with every step of the project from conception to installation to acceptance. We understand DOT requirements and offer the expertise to ensure that you provide the right products to meet industry standards and project specifications.
Your Point of Contact
Daktronics project managers are dedicated to specific regions, so they understand the intricacies of your customers. They work closely with sales, manufacturing and service, sharing knowledge along the way to ensure the project flows smoothly.
On Site & On Call
We provide an on-site field technician to assist with installation and commissioning. If you need troubleshooting, our Daktronics Help Desk is also just a phone call away.
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OPERATIONS
Keeping your project on a predictable timetable is critical, and manufacturing predictability can make or break your schedule. As the completion date draws near, you need to trust that your provider will keep you informed of the delivery date. Transparent communication allows you to schedule resources to prepare for installation. DMS providers need to have the capacity and flexibility to handle your order, while ongoing quality control procedures ensure success at first-time fire up.
Predictable Manufacturing
Daktronics has the resources and processes in place to meet the deadlines we set with our partners. With the largest manufacturing facility in the industry and a team of more than 125 transportation specialists, we keep your project on track throughout the process.
In-House Testing
First-time fire up during installation is critical to keeping your project on time. That’s why Daktronics Lab Services, our in-house testing facility, measures the effects of water, temperature, dust, shock, salt, stress and vibration – far exceeding typical compliance requirements. Before shipping to the installation site, we put each display through final testing procedures on the manufacturing floor.
Successful Startup for Acceptance
Our installation checklist ensures that every product is quickly installed and operational. We remain on site until we all agree the DMS is operating correctly. Doing this helps the project move efficiently from commissioning to the acceptance phase.
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SERVICE
Count on Daktronics trained technicians to be on site to get your DMS up and running quickly and safely, eliminating delays. Our unmatched experience allows for an efficient installation, which builds your reputation and helps you earn repeat business.
Investing in Partnership
At Daktronics, we want to establish a partnership with you – not just be a vendor that you call on for equipment. Our team is invested in your project’s success, and we are on call to help when you need us.
Dedicated Project Manager
Your Daktronics project manager is with you every step of the way, from quote to completion. A specialist who knows the project inside and out, the project manager quickly evaluates your needs and provides the right solution.
There When You Need Us
Local technicians will be on site during installation. If you have questions or escalations, Daktronics has additional service personnel available to you.
Here for the Long Term
Daktronics service is here today, and for years to come. We make sure your project comes together properly. And when future projects come up, you have the assurance that our team is familiar with the way you operate.
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TEAM
Completing complicated and technical projects on deadline requires a solid partnership with a team of specialists. Rather than relying on one person with general knowledge and support, Daktronics provides a team of specialists, each with a solid understanding of their role and the processes that keep the project on track and on deadline.
Specialists Working Together
Pricing, submittals, product management, engineering and installation each require a particular knowledge set. Every Daktronics professional is trained in a specific area to help you and the end user meet every goal. Our familiarity with the process streamlines communication and reduces downtime, so you stay on schedule while saving time and money.
Trusted for the Long Term
Daktronics has been in business since 1968. Along the way, we have refined our processes, assuring your success and ensuring end users sign off on the project. We are a thriving, financially stable company that will be around in the future to support existing installations and take on new projects.
Value Beyond the Product
Knowledge, Operations, Service and Team (K.O.S.T.) – the qualities that provide you value beyond the product that save you time and money – are what you deserve from your provider for every DMS installation.
Connect with Our Team
Find contact information to directly connect with your transportation regional sales manager.