Venus Alerts: How do I enable Emergency Alerts in Venus Control Suite.

Topic

How to enable Emergency Alerts in Venus Control Suite.
How do I subscribe my display to receive NCMEC AMBER Alerts in Venus Control Suite?

Environment

Product: Venus Basic, Venus Select, Venus Professional, Venus Enterprise
Components: AMBER, IPAWS alerts
Control System: Venus Cloud-Based or hosted.

🛠️Account administrators have access to change the display's settings.

Steps

🔽Use the arrows to open or collapse the following sections.

Enable IPAWS Alerts

This can be done from the Venus Displays App or via the settings menu in the Scheduling App.

From the Venus Displays App

Log into Venus Control Suite.
Open Venus Display App from the Apps Menu located in the top right of the VCS landing page.
From the Display page, select an existing display to Edit.
Click on the Emergency Alerts tab.

From the Scheduling app

Log into Venus Control Suite.
Open Scheduling App from the Apps Menu located in the top right of the VCS landing page.
Click on the Settings (Gear) icon. This is located in the lower left corner.

IPAWS configuration

Select On to allow for IPAWS alerts for your display.
Enter in the five-digit zip code you wish to display alerts for and click the plus sign to add multiples.

Amber Alerts

Venus Displays App

Log into Venus Control Suite.
Open Venus Display App from the Apps Menu located in the top right of the VCS landing page.
From the Display page, select an existing display to Edit.
Click on the Emergency Alerts tab.
Select On to allow for Amber alerts on your display.

Configuration

Exclusive Duration: Set up the duration configuration for how long you want the alert to run on the display as exclusive content.
Rotational Duration: After the exclusive time, set how long this should be included in the content rotation.
Frequency: Set how often this alert should show within your content rotation.

Save changes.

Considerations

Alerts

Display width greater than or equal to 144 pixels.
Display height greater than 96 pixels.
Display total area greater than or equal to 16,128 square pixels
Display aspect ratio less than 5

IPAWS

Any display smaller than 110w x 32h is not advised. This would require paging of content and could be difficult to read.

Note: If both types of alerts are on, (NCMEC/Amber & IPAWS) and an Amber Alert is issued, the NCMEC/Amber alert will show.

KB ID: 000001948

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