Unable to start module calibration from the VIP interface, Possible service not running

Potential Symptoms

  • Receive the error "(400) Unable to update calibration, the request cannot be fulfilled due to bad syntax" when starting calibration from the new HTML interface.
  • SIgn will remain blank and color selected in the calibration test menu never shows on the sign.

Environment

  • Product Family: Billboards
  • Product: DB-4200, DMP-8065, VIP-5160
  • Component: VIP-5160
  • Control System:

Cause

  • Incompatible Translation table

Resolution

  • Upload the latest TT for the display to the device

For Temporary Operation

  • Use the Legacy interface instead of the HTML interface for calibrating modules.

KB ID: DD4681612


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