Fuelink software connecting to the display, but display blanks when updating prices, Decimal checkbox left unchecked

Potential Symptoms

  • Display has power, but is completely blank.
  • Able to connect to the display in Fuelink, but display is blank.
  • Display is blank after sending out new prices from Fuelink.

Environment

  • Product Family: Commercial Digit Products
  • Product: FL-2000, DF-2000
  • Component: Fuelink Software
  • Control System: Fuelink Software

Cause

  • The decimal checkmark box is not enabled in the Fuelink software.  The decimal checkmark determines whether the price is visible or not. 
    fuelink1.png

Resolution

  • Enable the checkmark box.
    fuelink2.png

KB ID: DD4135947


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