Message Center display is not showing the text contained in the title of Countdown data feed that is part of a message.

Potential Symptoms

  • Text contained in title of countdown feed displays when message containing the feed is opened but does not show when running on the display but the countdown data does show.

Environment

  • Product Family: Message Displays
  • Product: GS6
  • Component: DMP-5000, Web Compositor
  • Control System: Venus Control Suite

Cause

  • Initial text that shows when opening message is only an indication of which countdown data feed is going to display in the message.

Resolution

  • If additional text is desired to show on the message along with the countdown data feed then an additional text box or slide with text box needs to be created in addition to the countdown feed that has been inserted into message.

KB ID: DD3864858


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