Content Studio will not open, run repair.

Potential Symptoms

  • Receiver error when attempting to open Content studio from Venus Control Suite (VCS).
    • Content studio experienced problems when starting and will have to close.
  • Unable to open content studio for VCS, Display Studio, or Venus 1500.
  • Content Studio error log "Content Studio handled exception at startup: : System.TypeLoadException: Could not load type 'Daktronics.CommonPlayer.ServiceContract.ICommonPlayerData' from assembly 'Daktronics.CommonPlayer.NucleusAddIn, Version=1.49.6442.5434, Culture=neutral, PublicKeyToken=null'."
  • Popup error which states "Error 1718.File C:\Users\marketing-admin\AppData\Local\ etc........ was rejected by digital signature policy."
  • Windows Installer runs and stalls when opening Content Studio from Venus v4.

Environment

  • Product Family: Software
  • Product:
  • Component: Content Studio
  • Control System: Venus Control Suite (,VCS Daktronics Hosted), Display Studio, Venus 1500 v4

Cause

  • Unknown.

Resolution

  1. Run repair on Venus Client.
  2. Run repair on Display Studio or Venus 1500 (if installed).

KB ID: DD3809959


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.