RC-100/RC-200 is getting low signal strength, replace RC-100/RC-200

Potential Symptoms

  • RC-100 / RC-200 is getting 1 bar for signal strength and intermittently disconnects with base station.
  • RC-100 / RC-200 is showing low signal strength however alternate RC-100 is shows full signal strength and connects with displays with no issue.

Environment

  • Product Family: Sports Product, Digit and Price Displays
  • Product: Wireless scoreboard
  • Component: RC-100 handheld remote, RC-200 handheld remote
  • Control System: RC-100 with Base Station, FLR-500, RC-200 with Base Station

Cause

  • Failed or weak radio in RC handheld.

Resolution

  • Replace RC handheld.

For Temporary Operation

  • Use another RC handheld, until the handheld is replaced.

KB ID: DD3620346


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