Message Center Display is Blank with No Heartbeat; Breakers are Turned Off

Potential Symptoms

  • The display is not showing a heartbeat.
  • Unable to communicate to the displays controller but the communication method is functioning properly.
  • If using radios, the server radio can be detected but the client radio cannot be detected.
  • The display does not have power.
  • The display is blank.
  • The display has been powered off for the off-season.

Environment

  • Product: All Message Center Displays (Galaxy, GalaxyPro, GS6)
  • Component:
  • Control System:

Cause

  • The breaker(s) for the display is currently turned off.
    • This applies to the breakers installed by an electrician for the display or the breakers within the display's own Termination Panel.

Resolution

  • Turn on the breaker(s).

KB ID: DD3328574


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