Show Control System: Display Studio Status Error red, File Server Error on V7

Potential Symptoms

  • Show Control prompts with error
​​​​​​​Error_FileServer.png 
  • "No file servers detected.  Please check the player configuration."
  • Show Control System: Display Studio Status Error 

Environment

  • Product: Show Control (SCS), Display Studio
  • Component: File Server
  • Control System: DMP-7000 with V7000 software

Cause

  • File server is not set up correctly on player on indicated computer.

Resolution

  1. On 7000 machine:
    1. Configure > File Servers...
    2. Make sure that there is an entry for local and network folder location for computer.
    3. Example: "D:\V7000" & ''\\V7Aux-P\V7000

      'V7000_FileServers.png 
    4. If missing: ... > Add Server > (select appropriate path) > OK
  2. On SCS computer:  (Corner cube button) > Properties > Service Configuration > (Highlight computer) > Update Server

    KB ID: DD3222413


    DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

    DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

    The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.