Same content is playing on two displays but is not showing at the same rate; the content is too slow or fast

Potential Symptoms

  • Same content does not play at the same rate on two identical displays.
  • The content of one display is playing faster or slower then the content of the other display.

Environment

  • AF-3400 Galaxy display
  • Version 3 Venus 1500 software

Cause

  • Firmware versions on the displays do not match.

Resolution

  • Update the firmware on both displays to the latest version.

KB ID: DD3047054


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