Question marks on OmniSport 2000 console for all lanes; incorrect port connection

Potential Symptoms

  • Getting question marks (?) on all lanes but is recording touches on the printout.
  • Getting dashs "-" below the question marks.
  • Pro Swimming software showing question marks on all lanes.

Environment

  • Product: OmniSport 2000
  • Component: OmniSport 2000 console, Pro Swimming Software
  • Control System: OmniSport 2000

Cause

  • Lane modules are connected to the Far End port (J11) on the back of the OmniSport 2000 console.

Resolution

  • Move the lane modules to the Near End (J10) port on the OmniSport 2000 console.

KB ID: DD2434204


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