Freeform Support
Freeform products are mountable LED elements that attach to building structures, logo designs, audio speakers, windows and other existing structures to create large scale video displays or custom shapes. These displays can show full color and video, and can be scheduled or controlled live. Used in sports at all levels and high end retail applications. Use the tabs below to find help operating your system, fixing an issue and maintaining your display.
Find Help With a Specific Product
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Operating My System
Fixing an Issue
Troubleshooting Resources
Maintaining My System
Large Video Display Checklist
Ensure that your displays are in good health. Follow our recommended step-by-step large video display checklist.
Maintenance Resources
Request Service
Service Requests
Use the Daktronics MySupport Portal to:
- Create a new service case
- View open service cases
- Check order and shipping status
- Verify account information
- Select email/text settings to receive case notifications
Our standard response time is less than 4 hours.
Access MySupportUrgent Assistance
To help expedite your call:
-
Have your case number available if one has been assigned to you.
- If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.