Daktronics Web Player (DWP) Support
The Daktronics Web Player (DWP) offers built-in Wi-Fi, local content playback, full HD resolution in both landscape and portrait orientation and 24/7 commercial grade operation. This player and screen combo offer a solution for a large variety of markets including restaurants, retail, financial and schools. Controlling the player with Daktronics Venus Control Suite® allows users to manage, create and schedule content and data from a convenient web-based interface.

Operating My Controller
Operation Resources
Getting Started / Installing
How-to Articles
Maintaining
Maintenance Resources
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Fixing an Issue
Troubleshooting Resources
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Product Documentation
Request Service
Service Requests
Use the Daktronics MySupport Portal to:
- Create a new service case
- View open service cases
- Check order and shipping status
- Verify account information
- Select email/text settings to receive case notifications
Our standard response time is less than 4 hours.
Urgent Assistance
To help expedite your call:
-
Have your case number available if one has been assigned to you.
- If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.